Job Summary:
We are seeking a reliable and organized individual to join our team as a Dispatcher. As a Dispatcher, you will be responsible for coordinating and dispatching emergency services. This is a critical role that requires excellent communication skills and the ability to handle high-pressure situations.

Responsibilities:
- Receive and prioritize incoming calls.
- Gather necessary information to determine the nature of the call and the appropriate response
- Dispatch appropriate personnel or resources to designated locations
- Monitor and track the status of dispatched units to ensure timely arrival
- Maintain accurate records of all calls, dispatches, and related activities
- Provide clear and concise instructions to field personnel regarding assignments and directions
- Collaborate with other departments to ensure seamless coordination of operations

Experience:
- Previous experience as a Dispatcher or in a similar role is preferred
- Familiarity with phone systems and phone etiquette
- Proficient typing skills for data entry purposes
- Ability to transcribe information accurately and quickly
- First aid certification is a plus
- Knowledge of medical terminology is beneficial
- Strong conflict management skills to handle challenging situations calmly and effectively

If you are an organized individual with excellent communication skills and the ability to multitask in a fast-paced environment, we encourage you to apply for this position. As a Dispatcher, you will play a vital role in ensuring efficient operations and providing exceptional service to our citizens.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

Please submit your resume highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From $19.60 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid military leave
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Rotating weekends

Ability to Relocate:

• Cherokee, IA 51012: Relocate before starting work (Required)

Work Location: In person